Refund policy

We want you to love your purchase — but if it’s not right, no worries.

You have 20 days from delivery to request a return.

✅ Items must be unused, in original packaging, with proof of purchase.

📩 Just email lockerplays35@gmail.com to get started.
We’ll send you a return label and simple instructions — fast and hassle-free.

📦 Received the wrong or damaged item?
We’ll fix it right away. Just let us know.

🇪🇺 In the EU? You also get a 14-day cancellation window — no questions asked.

💸 Refunds made easy:
Once your return is approved, you'll get your money back in 10 business days or less.